How long will it take for me to receive my order?

Once you place your order, it will take 2-3 business days to process. Orders placed after 12PM Eastern Standard Time (EST) will begin processing the next business day. You will receive a notification email with a link to tracking information when your package ships. 

Do you include invoices?

We do not include invoices in order to reduce packaging waste. You can reach out to team@bloombathco.com with your order number and we will be able to assist you.

What forms of payment do you take?

We accept all major credit cards, PayPal, Apple Pay, and Afterpay.

Can I change or cancel my order?

Please email team@bloombathco.com as soon as possible if you wish to cancel your order. Cancellations can only be made within 24 hours of ordering.  

Can I change my shipping address?

Please email team@bloombathco.com as soon as possible if you would like to change your shipping address. We are able to update your information for a short time before your order ships.

Where do I enter my promo code?

For Desktop: At any point during checkout, you can enter your promo code. On the right side of the page, below your itemized order summary, enter your code in the space that says "Promo Code" and click "Submit".

For Mobile: Select "Show Order Summary & Promo Code" on your checkout page. When the section opens, enter your code in the space that says "Promo Code" and click "submit".

Can I use multiple promo codes?

Only one promo code can be used per order.

Help Is Just An Email Away

Please email us at team@bloombathco.com with any question, concern, or  service with which we can assist you. Please allow 24-48 hours for a reply, Monday through Friday.