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FAQs

Once you place your order, it will take 2-3 business days to process. Orders placed after 12PM Eastern Standard Time (EST) will begin processing the next business day. You will receive a notification email with a link to tracking information when your package ships.

We do not include invoices in order to reduce packaging waste. You can reach out to team@bloombathco.com with your order number and we will be able to assist you if needed.

We accept all major credit cards, PayPal, Apple Pay, Afterpay and ShopPay.

Please email team@bloombathco.com as soon as possible if you
wish to cancel your order. Cancellations can only be made within 24 hours of
ordering.  

 

Please email team@bloombathco.com as soon as possible if you
would like to change your shipping address. We can update your information for
a short time before your order ships.

 

For Desktop: At any point during checkout, you can enter
your promo code. On the right side of the page, below your itemized order
summary, enter your code in the space that says, "Promo Code" and
click "Submit".

For Mobile: Select "Show Order Summary & Promo
Code" on your checkout page. When the section opens, enter your code in
the space that says, "Promo Code" and click "submit".

 Only one promo code can be used per order.

 Please email us at team@bloombathco.com with any question,
concern, or service with which we can assist you. Please allow 24-48 hours for
a reply, Monday through Friday.